Legal notice
By accessing and using this website operated by ALEXANDER WHITE, you agree to the following terms.
Website Content
We aim to ensure that all information on this website regarding fresh product introductions, cold chain shipping rules, store policies and shopping guidelines is accurate, up to date, and reliable. Our team regularly reviews and updates the content to provide you with the best possible shopping experience for fresh food products.
Accuracy of Information
While we make every effort to ensure the accuracy and completeness of fresh product specifications, origin descriptions, storage instructions, pricing and logistics information, occasional minor updates or inadvertent errors may occur. If you notice any discrepancies, please feel free to contact us, and we will promptly review and correct them.
Use of Information
The information on this website is provided for general shopping and guidance purposes only. We encourage users to verify key fresh food storage, thawing and consumption details before placing orders and making purchase decisions based on website content.
External Links
Our website may include links to third-party websites for your convenience and supplementary fresh food and customs information. While we aim to link only to trusted sources, we are not responsible for the content, service quality or privacy practices of external sites.
Website Availability
We strive to keep the website accessible and functioning smoothly at all times for fresh food browsing and ordering. However, temporary interruptions may occur due to system maintenance, technical upgrades or unexpected technical faults.
Legal Compliance
We are committed to complying with New Zealand food safety regulations, cross-border trade laws and all applicable legal provisions. Nothing in this notice is intended to limit any statutory consumer rights that cannot be excluded under applicable law.
Product Information
We make every effort to display detailed information of New Zealand fresh meat, seasonal fruits and seafood, including descriptions, specifications and pricing accurately. Due to natural growth differences, seasonal factors and shooting light, minor physical item variations may occur. If you have any questions, please contact us before purchasing.
Fresh Product Disclaimer
Fresh food is perishable with unique storage and shelf-life characteristics. We do not take responsibility for product deterioration, spoilage or taste loss caused by improper manual thawing, incorrect storage, overdue consumption or personal mishandling after delivery. Standard after-sales policies apply only to quality and cold chain damage caused by our side.
Intellectual Property
All content on this website, including text, fresh product images, logos and branding elements, is owned or licensed by ALEXANDER WHITE and is protected by applicable intellectual property laws.
Contact Information
If you have any questions about legal terms, product consultation and after-sales issues, please contact us via official channels below:
Trade name: ALEXANDER WHITE
Phone number: +64 22 481 5274
Email: info@alexwh.shop
Physical address: 150 Arthur Street, Onehunga, AUK, Auckland 1061, New Zealand